Privacy Policy
What We Collect
We collect personal information that you provide to us directly — including your name, address, phone number, email address, property details, and insurance claim information — when you request a quote, book a service, or contact us through our website, email, or phone.
How We Use Your Information
We use your information to:
- Provide plumbing, drain relining, gas, water, and claims-support services
- Communicate with you about appointments, quotes, and service updates
- Process insurance claims and liaise with insurers where authorised
- Comply with legal and regulatory obligations
Disclosure
We do not sell your personal information. We may share it with insurers, our tradespeople, and professional advisors as necessary to deliver our services. We may also disclose information where required by law.
Data Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. Records are stored securely and retained only as long as required by law or for legitimate business purposes.
Your Rights
You may request access to or correction of your personal information at any time. Please contact us or email info@plumbcheckgroup.com.
Changes
We may update this policy from time to time. Changes will be published on this page with an updated date.
Contact
If you have concerns about your privacy, please contact us or email info@plumbcheckgroup.com.