Insurance Claims Support

Professional inspection services and technical documentation to assist insurers, assessors, and property stakeholders in understanding plumbing-related causes and conditions.

Important Notice

PlumbCheck Group is not an insurance company and does not determine claim outcomes. We provide independent technical inspections and reports to support the assessment process. All claim decisions are made by insurers or relevant parties based on policy terms and conditions.

What We Provide

Technical inspection services and documentation prepared to assist in the assessment of plumbing-related insurance claims.

🔍

Technical Inspections

Comprehensive on-site inspections to assess plumbing systems, identify causes of failure, and document existing conditions.

📋

Detailed Reporting

Professional technical reports with photographic evidence, findings, and observations prepared for insurance assessment purposes.

🎯

Cause Analysis

Forensic investigation to identify probable causes of plumbing failure, supported by diagnostic testing where appropriate.

How It Works

Insurance Claims Process
1. Initial Contact

Property owner, insurer, or assessor contacts PlumbCheck Group to request an inspection.

2. Site Inspection

Licensed plumber attends site to conduct comprehensive inspection and diagnostic testing.

3. Report Preparation

Technical report prepared with findings, photographic evidence, and professional observations.

4. Report Delivery

Completed report provided to requesting party for use in independent claim assessment.

Who We Work With

Insurance Companies

Technical inspections and reporting to support claim assessment processes.

Loss Assessors

Independent technical opinions and documentation for assessment purposes.

Property Managers

Investigation and reporting for strata, commercial, and residential properties.

Property Owners

Professional documentation to support insurance claim submissions.

Reporting & Administration Fee

A fee of $180.00 (excluding GST) applies for detailed report preparation and administration requests made by insurance companies, body corporates, or government bodies.

This fee covers:

  • Comprehensive written technical report
  • Photographic documentation
  • Professional observations and findings
  • Administrative coordination

Payment may be requested in advance for report preparation. Standard service fees apply separately for inspection attendance and diagnostic work.

Claims Support Enquiries

Contact our team to discuss inspection requirements or arrange a site assessment.